Your questions
our answers.
Installation, compatibility, precision, maintenance: all the answers about tankio connected gauges.
Is the Tankio gauge difficult to install?
Install the device, switch it on, then configure your tank in the Tankio app. No gateway or connection to your home WiFi is needed.
What is the battery life?
The Tankio gauge uses a high-capacity battery. Thanks to the sensor’s very low power consumption, battery life exceeds 3 years under normal operating conditions.
How do I know the level of my tank remotely?
The device sends readings directly to the Tankio app over the NB-IoT mobile network. You can check the level, latest readings and history from your smartphone.
How accurate is the tankio gauge?
Hydrostatic pressure measurement technology offers accuracy to the nearest liter, or approximately ±2L, compared to ±20L for ultrasound and ±100L for a manual gauge. Check out our technology comparison to find out more.
Is it compatible with all tanks?
Our sensors are compatible with the majority of above-ground or underground tanks, whether plastic or metal, for Rainwater. We support depths of up to 5 meters.
Does the system detect leaks?
Yes. tankio analyzes abnormal level variations and sends a notification in the event of a suspected leak, to allow you to intervene quickly. Check out our guide to detect a leak in a rainwater tank.
Can I use a single sensor for several tanks?
Each tank requires its own sensor. The application allows you to track several sensors simultaneously and name them to easily identify them (e.g. “main tank”, “garden tank”).
What happens if the connection is interrupted?
The battery-powered device sends readings over NB-IoT and does not depend on your home internet router. If the mobile network is unavailable, new readings cannot be sent to the app. Check the timestamp of the last reading and reception at the device location. Your phone needs internet access to view new data.
Do I need a subscription?
Access to data and alerts on the mobile app is completely free, with no subscriptions or hidden fees.
Can I have tankio installed by a professional?
Installation is designed to take 5–10 minutes without tools. If you prefer professional installation, we work with partner installers in Belgium, including water-system specialists and plumbers. Contact us to find an installer near you.